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Project Summary

ICING has researched a multi-modal, multi-access concept of e-Government. The model 'thinskinned City' will be sensitive to both the citizen and the environment through the use of mobile devices, universal access gateways, social software and environmental sensors. Intelligent infrastructure now enables a Public Administration Services layer and a Communities layer.

Communities interact with the infrastructure to avail of services created by the administration, and also create their own information-based services.

ICING has conducted research into eCommunity and Usability and also into two-way interaction with the physical environment. The research has focused on the areas of embedded intelligence, tighter integration of operator platforms and city infrastructure to enable novel services, empowerment of citizens to evolve systems of interaction with the city via social software, input from citizens and sensors for management systems and decision modelling, and a combination of city systems and multi-modal, multi-device communications to provide enhanced services.

The technology platform gathers indicators from the City, process the information, proposes actions to be taken with human intervention and supervision and connects the City with its constituency. Services and information are delivered on a range of commodity devices, providing greater reach and accessibility to local government and communities. The solutions has been tested in 'City Laboratories' in strategic city regeneration districts, 22@ in Barcelona, Grangegorman in Dublin and Arabianranta in Helsinki, where users have trialed and evaluated technologies and services.

Learn more about the ICING project and it's technology solutions by down loading the ICING Cookbook (1.3MB pdf file)